Contact us

By telephone

Our Customer Service Centre in Ainsworth Street, Blackburn, can be contacted on:

0845 2 72 72 72

If you wish to contact an individual person at the company, and do not know their direct contact telephone number, our Customer Service staff will be pleased to assist, and will advise other contact numbers as appropriate.

By e-mail

To make an enquiry you can send an e-mail to enquire@lancashireunited.co.uk, or go to our Customer Comment and Enquiry section, complete the details, and send it to us.

E-mails will normally be processed each weekday, but if you require immediate information that cannot be found on this website, please telephone 0845 2 72 72 72 and our staff will be happy to help.

By letter

To send an enquiry, comment, suggestion or complaint all you need do is address your envelope to:

FREEPOST LUL

That is all you need do, you don't even need a stamp.

Should you need to contact any other department, all communications should be sent to:

John Threlfall
Operations Director
Lancashire United Ltd
Intack Garage
Whitebirk Road
Intack
BLACKBURN
BB1 3JD

By fax

A fax can be sent to us on Blackburn (01254) 693 964.

In person

Visit our Customer Service Centre in Ainsworth Street, Blackburn:

Mondays to Fridays: 09:00 - 17:00
Saturdays: 09:00 - 15:30
Sundays: Closed

Bus service information may be obtained from the following outlets:

Accrington - Library and Information Centre, St James Street
Blackburn - Lancashire United Customer Service Centre, Ainsworth Street
Blackburn - Blackburn Visitor Centre, Chruch Street
Bolton - GMPTE Travelshop, Moor Lane Bus Station
Burnley - Information Centre, Burnley Bus Station
Clitheroe - LCC County Information Centre, 12-14 Market Place
Clitheroe Interchange - LCC County Information Centre
Darwen - Blackburn with Darwen Information Centre, Town Hall, Croft Street
Manchester Piccadilly - GMPTE Travelshop, Piccadilly Gardens
Preston - LCC County Information Centre, Preston Bus Station
Rawtenstall - Rawtenstall Library, Queen's Square, Haslingden Road

Job Opportunities

We are not currently recruiting, but we do have a waiting list for people interested in joining us as bus drivers at our base in Blackburn. Go straight to our Job Opportunities section for more details.

Operating Centres

The company's Operating Centres are at Manner Sutton Street, Blackburn, and Intack, Blackburn, where our buses are based, and full engineering and servicing facilities provided.

Intack Garage
Whitebirk Road
Intack
BLACKBURN
BB1 3JD

Manner Sutton Street
BLACKBURN
BB1 5DT

There are no customer facilities at these premises, so please visit our Customer Service Centre in Ainsworth Street, Blackburn.

Visits to our Operating Centres have to be strictly by appointment only to ensure that Health and Safety is not compromised.